Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a site we cover? Here's how to reach the team behind Bitcoin Casino Sites, and what we can and can't help with.

Ways to Reach Our Team

The best way to contact us is by email at [email protected]. We read every message that comes in and try to reply within two working days. If your enquiry relates to a specific casino, bonus, or comparison table on the site, mentioning the exact page helps us track down the detail faster.

We're an independent review and comparison site, not a casino operator. That means we can't process deposits, withdrawals, account verification, or bonus disputes — those requests need to go directly to the crypto casino's own support team through their site or app.

What We Can Help With

• Corrections and accuracy — If a bonus term, wagering requirement, coin list, or licensing detail on any review looks out of date, we want to know. We fact-check regularly, but the crypto casino space moves fast.
• Content questions — If our explanation of how no-KYC play works, how on-chain withdrawals are timed, or how a welcome bonus's playthrough requirement is calculated isn't clear, ask and we'll clarify or point you to the right section.
• Suggestions for coverage — Missing a coin, a payout detail, or a topic you think readers need? Let us know what you'd like to see covered next.
• General feedback — Praise, criticism, or anything in between about how we rank and present crypto casinos.

What We Can't Help With

A few requests are outside what a review site can offer, and it's worth knowing this before you write in:

• Account or verification issues — Login problems, KYC document uploads, or frozen accounts need to be raised with the casino directly, not with us.
• Bonus or withdrawal disputes — Wagering requirement disagreements, delayed payouts, or bonus eligibility questions are decided by each operator's own terms and support desk.
• Tax or legal advice — Questions about how gambling winnings or crypto gains should be reported are best answered by a qualified accountant or tax professional, not by us.
• Advice on bypassing verification or geo-restrictions — We don't provide guidance on evading a casino's KYC checks, state restrictions, or sanctions screening, and won't respond to requests along those lines.

If You're Concerned About Your Gambling

If gambling has stopped feeling like entertainment — you're chasing losses, betting more than planned, or it's affecting your finances or wellbeing — please reach out to the National Problem Gambling Helpline at 1-800-GAMBLER. This is a free, confidential resource, and using it doesn't require you to identify which site you play on.

Worth noting: offshore crypto casinos, which is where most US players end up since online casino gaming is only regulated in a handful of states, often don't offer the same self-exclusion tools or player protections that state-licensed operators provide. If you'd rather explore alternatives with different restriction policies, our page on best non-GamStop casinos covers related options.

A Word on Accuracy and Independence

Our reviews and rankings of sites like BetPanda, CoinCasino, and the other operators covered on this site are based on publicly available information about licensing, coin support, bonus terms, and payout structures. We may earn a commission when readers sign up through our links, but that never determines how a site is ranked or reviewed. If you think we've gotten something wrong, telling us directly through the email above is the fastest way to get it fixed.

All content on this site is intended for readers of legal gambling age in their jurisdiction — 18 or 21 depending on the operator and applicable state law. Crypto casinos covered here are licensed offshore, typically in jurisdictions like Curaçao or Anjouan, and operate in a legal grey area for US players since no federal framework currently permits them. Always check your own state's laws before signing up anywhere, and treat crypto held for play as subject to price volatility, not as a stable store of value.